Terms & Conditions and Privacy Policy
1. About Secure-A-Pool
This website is operated by Secur A Pool, trading as Secure-A-Pool (“Secure-A-Pool”, “we”, “us” or “our”).
Secure-A-Pool supplies and installs swimming pool safety and pool-cover products and related services in South Africa.
By using this website, submitting an enquiry or requesting a quotation, you agree to these Terms & Conditions and acknowledge this Privacy Policy.
2. Website Information
We make every reasonable effort to ensure that the information on this website is accurate and up to date. Product specifications, availability, pricing, installation requirements and other information may, however, change from time to time.
Information displayed on this website is provided for general information purposes and does not constitute a binding quotation or agreement unless confirmed by Secure-A-Pool in writing.
3. Quotations and Orders
All quotations are subject to confirmation, availability, site conditions, measurements and any other requirements relevant to the product or installation.
A quotation is only binding for the period stated on the quotation. Any changes to measurements, specifications, installation requirements or site conditions may result in an adjustment to the quoted price.
4. Installations
Customers are responsible for providing reasonable access to the property and swimming pool on the agreed installation date.
Installation times may be affected by weather, site conditions, product availability or circumstances outside our reasonable control.
Where measurements are required, products manufactured according to confirmed measurements may be regarded as custom-made products.
5. Pool Safety
Pool safety products are intended to assist in improving swimming pool safety but should never replace responsible adult supervision.
Children and vulnerable persons should always be appropriately supervised around swimming pools.
Products specifically described as non-safety covers, including certain solar covers, leaf nets and other pool covers, must not be relied upon to prevent drowning or provide protection for children or pets.
6. Enquiries and Personal Information
When you contact Secure-A-Pool, request a quotation or submit a form through this website, we may collect information including your:
- name;
- telephone number;
- email address;
- suburb or location;
- information about your swimming pool; and
- any other information you voluntarily provide as part of your enquiry.
We use this information primarily to respond to your enquiry, prepare quotations, arrange measurements or installations, provide customer service and communicate with you regarding Secure-A-Pool products and services.
7. We Do Not Sell or Pass On Your Leads
Enquiries submitted through this website are received for the purpose of being handled by Secure-A-Pool. We do not sell, rent or pass customer leads or personal information to unrelated third parties for their own marketing or sales purposes.
Where reasonably necessary to provide a service, information may be shared with trusted service providers, installers, technical providers or other parties working on behalf of Secure-A-Pool. Such information should only be shared to the extent reasonably necessary to perform the relevant service or fulfil the customer’s request.
8. Protection of Personal Information
Secure-A-Pool takes reasonable steps to safeguard personal information against loss, misuse, unauthorised access or disclosure.
Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected, legitimate business requirements, or where retention is required by law.
We aim to handle personal information in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act (POPIA).
9. Website Analytics and Cookies
This website may use cookies and analytics technologies to understand how visitors use the website, measure advertising performance and improve our website and marketing.
These technologies may collect information such as pages visited, device/browser information and interactions with the website.
10. Third-Party Services
Our website may use third-party services such as website hosting, analytics, advertising, maps, email or communication platforms.
These providers may process limited information where necessary to provide their services and may have their own privacy policies and terms.
11. Intellectual Property
Unless otherwise stated, the content of this website, including photographs, text, graphics, branding, layouts and other original material, belongs to Secure-A-Pool or is used with permission.
Website content may not be copied, reproduced, republished or used commercially without prior written permission.
12. External Links
This website may contain links to external websites. Secure-A-Pool is not responsible for the content, availability, security or privacy practices of third-party websites.
13. Limitation of Liability
While reasonable care is taken regarding the information and services provided through this website, Secure-A-Pool will not be liable for loss or damage arising from reliance on website information, website interruptions or circumstances outside our reasonable control, subject always to applicable South African law and consumer rights.
Nothing in these terms is intended to exclude or limit any rights that cannot lawfully be excluded under applicable South African legislation.
14. Your Personal Information
You may contact Secure-A-Pool if you would like to request access to, correction of, or deletion of personal information held about you, subject to applicable legal requirements and legitimate retention obligations.
15. Changes to These Terms
Secure-A-Pool may update these Terms & Conditions and Privacy Policy when necessary. The latest version published on this website will apply from its date of publication.
16. Contact Us
For questions regarding these Terms & Conditions, our services or how we handle personal information, please contact Secure-A-Pool using the contact details provided on this website.
Last updated: August 2026